After Sales Service

We believe that top notch services after sales is the key to customer happiness and we are committed to do everything that can help you to bring happiness on your face. Trust us, we will leave no stone unturned while providing you with support and services after the zefed has been implemented.

We provide following types of services after sales:

1. Free software training

We are dedicated to offer the best training opportunities to your staff. That's why we offer three types of training (online, onsite, and at our office) for your convenience!

2. Live chat support

We are available for live chat in business hours on our website.

3. Email Support

We are also eager to solve your issues by emails. If any problem occurs, shoot out an email to support@zefed.com and we will contact you within very short time.

4. Phone Support

Our dedicated support staff is here to serve you! Every Time you call for support, you will be routed directly to the person best suited to fit your needs.

5. Customer portal and knowledge base

a. To access our knowledge base and client’s portal visit www.support.zefed.com
b. The self help desk knowledgebase contains tons of articles and tutorials to help you in the process of using zefed.

6. Webinars

We will be periodically doing various webinars showing and using various features of zefed.

7. User Guide

We have developed a powerful and easy to use User Guide with screenshots of zefed to help you learn and use zefed in the journey.

8. Video Tutorials

We are in the process of developing comprehensive video tutorials for teaching you and your staffs on how to access and use various features of zefed.